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FAQ
How can I get a quick and accurate quote?

Please select the product you are interested in on the product page of our official website and leave your email address, cell phone number, company name, and information about the product’s various specifications.

How can I get quick feedback?

We promise that once we receive your inquiry, we will reply to your email or WhatsApp message within 12-24 hours.

If I have some technical problems, how can you help us to solve them?

Please send a detailed description, photos, or videos to our technicians, who will analyze the problem and give the appropriate solution within the first time receiving the information.

What is your delivery time?

Generally speaking, it is arranged in about 5-15 working days after full payment or deposit is received.

How is your quality control?

We have a professional quality control team that performs 100% testing before delivery.

How do I order a machine from you?

After you confirm the order details, we will send you a pro-forma invoice for confirmation. After payment is received, we will arrange production.
The shipping method is communicated to you and the final shipping product will be sent out within the agreed time.

What are your payment methods?

T/T, D/P, D/A, Paypal, Western Union.

How much tax should we pay?

Please get in touch with your local customs or import agent for details.

Can we be the exclusive distributor of your machines?

We look forward to working closely with you. After you have ordered multiple machines and can provide superior after-sales service, we can begin discussing a distribution relationship.

Need help?
tom@lancelotink.com
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